Bicom Systems communication solution is a software suite developed by Bicom Systems, from essentials like PBXware to unified communications apps like gloCOM & gloCOM GO.
Comprehensive, Productive, Effective, Turnkey Solution For Your Business Communication Needs!
Highly featured products based on our careful and continuous researches throughout many years. Experience the turn-key solution for the best performance of your system.
With over 15 years experience we have worked with many sectors creating bespoke solutions for the cost of off-the-shelf. Often solving unique problems.
Whether Government, Enterprises, Call Centers, Service Providers or SMBs if you have something that needs a listen, some thought and consideration, please reach out.
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At Bicom Systems, we offer both hosted and on-premise solutions for Unified Communications.
Our systems are covered with a detailed, comprehensive support documentation designed by our Support Engineers.
Get the most on deployments, upgrades, and maintenance. Onsite & Remote Training!
Get the best for your customer needs. Build Your System Smart!
Since 2003 Bicom Systems has been researching and integrating innovative Open Source Telephony Projects to commercialize by unifying with its suite of Telecoms Management Softwares.
Advanced Business Communication Technology
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You are all thinking it, so I am just going to say it. Starting a new job in an unfamiliar industry is scary and intimidating. There are challenges that…
Okay, maybe that doesn’t sound very appetizing. But food is a great analogy to explain how PBX and unified communications works! In a…
A hosted solution is like your first aid kit for emergency readiness in the telecommunications industry. Utilizing a hosted unified communications solution in your workplace can…
A few weeks ago we contributed as a guest blogger for UC Today. In the blog post, we discussed how unified communications can help with challenges that…
Maya Angelou said it best: “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.” If you leave a person feeling…
A remote worker is an employee who does not work in a traditional office space. They could work from home, on the road, from a coffee shop or anywhere other than a…
Personal Dialer is a feature in gloCOM 5.3 that allows users to load that list from a CSV file into the application. The first line in the file is known as….
Before we look at the benefits, have you ever wondered how much time you waste dialing a phone number? It seems like a relatively quick task, but when you…
Guess who’s back. Back again. Bicom’s back, go tell your friends! At Bicom Systems, we provide the Communications World with some of the best…
Try not to get too caught up in the acronyms. CDR means ‘Call Detail Record’ and it is mainly used for VoIP (Voice Over IP) phones. Officially, as per Wikipedia, a CDR is the “…
This is part four of our ‘How our Hosted Solutions Can Support Telecom Industry Verticals like…’ blog series. To learn about…
Finally, we have reached the end of our ‘How our Hosted Solutions Can Support Telecom Industry Verticals like…’ blog series! If you want…
Welcome back to part two of our blog series! Today we are talking about How our Hosted Solutions Support the Healthcare Industry.
We’re back! Today we are sharing part three of our ‘How our Hosted Solutions Can Support Telecom Industry Verticals like…’ blog series
The telecommunications industry is huge. Most resellers solely target Call Centers, Small-Medium Sized Businesses, Large Corporations…
The Federal Communications Commission, also known as the FCC, is an independent government agency in the USA that is responsible for regulating the radio…
For some of you who are new to the telecommunications industry and are just joining us… First off Hello! Secondly, I wanted to address something important…
Every company has their own data/records retention policy. The retention policy is a rule established by an organization or industry, stating that they must retain their…
Automated Voice Message: ‘You are number 120 waiting in the queue’ *Insert on hold music* This message is something most people hear when they…
Autonomous work environments, flexibility, and collaboration are some of the few words used to describe office spaces in 2019. Say goodbye to cubicles and hello to…