High-performance enterprise solutions for your business
Enterprises have requirements that go beyond those of Smaller and Medium Businesses. These differences can be about features and functions. They may also be about dealing with many locations often in different countries and time zones. Often they are about enterprise communications.
In order to support larger customers, Bicom Systems has its Enterprise Division with dedicated staff including PRINCE2 Project Management Staff. Particularly during a deployment, there may be a need to plan and pretest many thousands of phones in a careful and synchronized rollout where failure could bring down an entire company for days.
Available features include LDAP integrations, APIs using PBXware Proxy to see and control calls in progress, Further detailed reporting, Integration with SKYPE for Business, Internal Billing. You may have a special project needing special integration, though.
Deployments undertaken at this level include MFO.org with the need for 5000 users across Italy, Egypt & Israel. Another good example of a large deployment would be an Insurance company with many branches across the country where Custom Integration was developed to link with their internal CRM. Among others, UNESCO has its desert deployments in Africa linked back to New York with calls passing over the Iridium Satellite Network.
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