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Our Call Center and Contact Center IP PBX Platform is designed to simplify and enhances call management at busy call centers and contact centers. Call Center PBX offers features needed for an organization to effectively start and manage inbound or outbound call campaigns. Features include unlimited ACD Queues, unlimited call agents, comprehensive reporting, real time queue statistics, real time queue monitoring, soft phone (optional add-on), gloCOM Call Center softphone, and many more. Download our Call Center
software TODAY:
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Do you use Open Source products such as Asterisk ? | | | |  | | | ACD Queues | • Unlimited Agents and Queues
• Queue Strategies
• Call Recording
• Queue Call Back
• Static Member Login
• Powerful Reporting
• PDF/CSV reports
| | | | | | | gloCOM Call Center
| • VoIP Soft Phone
• Instant Messaging Client
• Agent Panel
• Agent Status & Efficiency
• Agent Operations
• Fax Send/Receive
• Agent Pause Reason Codes
More info | | |  | Each Call Center is Different. How do I choose ? | | | |  | | | Call Center Statistics | • Queues/Agents statistics and real time status
• Inbound/Outbound Graphs
• CSV and PDF Data Export
• Windows, Mac, and Linux Desktop Applications | | | | | |  | | Real Time Agent
Monitoring | • Barging
• Listening
• Monitoring | | What Kind of Company Do You Want to Start? | | | | Call Recording | • System
• Agent
• Queue
• Instant | | |  | | | | |  | | | Custom Development | Per customer request, we develop custom
PBXware features for their specific business needs. | | | | | | PBXware Integration
| | PBXware is ready for integration with Outlook, Miscrosoft Exchange, SUGARCRM, Salesforce, Zoho, Bullhorn, Microsoft Dynamics, Zendesk and customer custom CRM or any other proprietary CRM integration using our custom development service. | | |  | | | | |  | | | Personal Account Manager | | Our Personal Account Managers will take GREAT care of our customers, provide FREE sales consultancy and to convey some of the experiences gained during several years of work in the telecom industry. | | | | | | | PBXware Desktop & Mobile Application | In order to further enhance PBXware experience and functionality we have specially developed a gloCOM - Unified Communications application for Desktop & Mobile platforms.
| | |  | View the Call Center Crib Sheet on our blog, read about what others have done with Call Center PBX, or learn about the custom work we can do at your Call Center. Tie together all of your Call Center communications in a simple interface via gloCOM. 
Visit our blog to learn about the benefits of a Hosted VoIP solution for Call Centers.
Features
Outbound Destinations Permissions
Caller ID Validation & Routing
Customisation & Reliability
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PBXware Desktop Applications
CRM/CTI integration on request
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Benefits
Supported Hardware
Supported Software
Appliances
Release Notes
Screen Shots
Web Interface Screen Shots
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On Line Demos
Call Center Desktop Applications Comprehensive Call Center Statistics and Real Time Monitoring
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