Bicom Systems
Your Unified Communications Partner

The most stable, scalable, and feature-rich alternative for resellers seeking freedom from restrictive policies and security vulnerabilities.

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YOUR UNIFIED COMMUNICATIONS PARTNER

Why Switch to Bicom Systems?

Partner with us and find the peace of mind that only a vendor truly focused on your success can offer.
We serve a robust base of advanced features, topped with rigorous security, future-proof developments, integration flexibility and customization options like no other.

True, Flexible, Cost-effective Partnership

We don’t force commitment

No term contracts. No targets. No quotas.

Grow at your own pace without long-term commitments and performance-based restriction. Scale your services as needed without pressure or penalties.

We offer our platform at a reasonable and highly-profitable price, with no hidden costs or sudden price increases.

Grow your business backed by a partner who sees your success as theirs.

Stay Safe & Secure

Enjoy a peace of mind with our security approach

We take it seriously, that’s why our platform is fully covered by:

SIP protection and anomaly detection, TFTP brute force attack protection, TLS encryption/SSL certificate validation, Dynamic IP blocking and unblocking, allowlist and denylist management, GeoIP blocking, efficient data encryption options, regularly updating systems to patch out potential backdoors into the system, eliminating human error by educating the staff  + 2FA, and of course, compliance with modern industry regulations (GDPR, Stir/shaken, Kari’s Law, Ray Baum’s act…)

Migrate Easily With the Support You Need

Rely on our support

Our dedicated in-house customer support team is here from the original setup and beyond to demonstrate the value of all our features.

We are committed to supporting all aspects of your journey as a communications service provider with expert guidance, based on years of experience and partner feedback, tailored to your unique requirements.

We guarantee quick response time and utmost dedication.

White-label Branding

Have your own place in the market

Customization options like no other! Elevate your brand presence and provide a seamless customer experience with Bicom Platform’s white-label branding capabilities.

Market, set your own margins, and sell our platform in your own way, to your own customers.

FOSTERING MUTUAL SUCCESS

Reach out today, let us help you migrate swiftly, and start your UCaaS growth!

John Tinning

Next Generation Associates

My dealings with Bicom Systems and moving over a multi-site existing phone network within a very short period of time were made seamless with the professional support from the Bicom Systems support team

Ross DeBernardis

VP of Growth Alliances, IPFone

Now with BICOM SYSTEMS newest software release and the inclusion of Omni - Channel Contact Center and enhanced reporting it truly has begun to move upstream to more complex functionality for the Medium to Large customers.

Malcolm Turnbull

Managing Director of Nova IX

PBXware is an excellent feature-rich product which is scalable, reliable, and cost effective while providing Unified Communications.

Jean Pierre

Technical Director, ATHENA GLOBAL SERVICES

SERVERware is really a solution that’s going to make, for us in France especially, a difference in the way of selling to big groups that are going to be able to sell to personal clients, and have that concrete solution. Today if you go [elsewhere], if you want to do failovers or things like that, you need extra solutions on the side. Here it’s all packaged, all in one, and it’s open which is awesome. Your Multi-Tenant section is really awesome.

Alex Fayn

S-NET Communications

The platform is scalable, it's stable, it's very stable. Right now for us it's very important, we have clients in all sorts of businesses. We have clients in retail business. We have clients in the quick restaurant business. For them it's important that Friday night their pizza store works. And I'm talking about big chains - we have customers that have 1500 locations with us, and stability is very important. Feature setting functionality is there too, so all of the products that you have together are giving us a great feature set that we could use to solve our customer challenges.

Andre Mellet

IP Voice Ltd

When we were going to supply these resellers with the system, we were looking at quite a few platforms. What we found is that some of them were good, and some of them were lacking features, and then we found Bicom by accident, and it's one of the best-kept secrets, I think, in the market because you can really do any feature, what we found. We've not had a customer say that they couldn't do what we wanted to do, which we think is unbelievable. And yeah, that's how we chose Bicom.

TAKE THE LEAD IN THE MARKET

Features Our Partners Love

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True Multi-tenancy

Grow like never before by efficiently managing multiple clients with Bicom Platform’s multi-tenancy support. Each tenant operates independently within the same instance, with complete data isolation and separate configurations. No additional VPS needed.

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Geo-redundancy

Ensure minimal disruptions in communications for your clients with our geo-redundancy feature, offering resilience and reliability for UC providers in diverse geographical locations.

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WhatsApp Integration

Along with SMS, Voice, Live Chat, Email, and Facebook, offer your clients a boost in customer communication with our seamless WhatsApp integration within the Omnichannel Contact Center. They can easily manage conversations and respond to inquiries directly through our app.

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Desktop & Mobile Apps

Offer your clients multiplatform accessibility with our comprehensive Unified Communications apps that seamlessly integrate SMS, MMS, voice, video, chat, file sharing, and collaboration features.

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UNIFIED COMMUNICATIONS PLATFORM

Solutions Tailored to your Business Needs

It’s a feature-rich, unified platform, adaptable to any business size and industry niche, built upon 20+ years of long lasting relationships with globally successful partners.

PBXware Opens The Gate

PBXware is the world’s first and most mature IP PBX Professional Open Standards Turnkey Telephony Platform. It expands in four different editions, providing you with Omnichannel Contact Center as well as with the highly scalable Multi-tenant option that enables you to grow by managing multiple clients with ease. It offers the flexibility of both hosted and on-premise deployment options.

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gloCOM Collaboration Suite

Integrating seamlessly with PBXware, our collab suite enables teams to communicate effortlessly across voice, video, chat and more. It boasts advanced features like real-time analytics and presence management, and for your convenience, is available on desktop, mobile, and web.

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SERVERware Hosting Platform

Created specifically for hosting telephony and unified communications in the cloud, it ensures minimal disruptions to your service with built-in redundancy and failover capabilities. It’s accompanied by sipPROT, safeguarding your infrastructure with multiple layers of security, including call encryption and advanced threat detection.

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GET STARTED

Contact us to find out more about our platform!

FIND OUT MORE ABOUT OUR PLATFORM, SOLUTIONS & FEATURES

Food for Thought

3CX Campaign (#28)

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