PSIS

A partnership with PSIS to fill a niche in the Netherlands market

PSIS provides IT and Telecom Solutions to small and medium businesses in the Netherlands. One of the only “virtual office” providers in the Netherlands, PSIS uses the latest techniques and technology to offer unique and complete solutions to customers. PSIS prides itself on being the sole point of contact for all of their clients’ needs, from IT to telecom.

As PSIS began to grow and evolve, the need for a multi-tenant solution to complete their business plan arose. Customers were no longer satisfied with a physical, in-office PBX. In today’s market, professionals need flexibility and the ability to be “in the office” anytime and anywhere. Few companies in the Netherlands offer “virtual offices”, making this an open niche for PSIS to pursue.

After testing a few providers, PSIS found Bicom Systems Multi-Tenant PBX and chose it as the best solution at the best price. Multi-Tenant PBX was the ideal software to offer a “virtual office” to all of PSIS’s clients. It meant just one physical PBX hosted by PSIS and an unlimited number of virtual tenants.

PBXware allows tenants to connect anywhere and anytime, addressing one of PSIS’s most important requirements. It offers the flexibility that customers have come to expect and require.

The implementation of PBXware Multi-Tenant PBX at the PSIS office went fairly smoothly. They experienced a few delays and bumps in the road, but these were explained to their satisfaction and fixed.

PSIS voiced some issues with support, but Bicom Systems addressed their concerns and offered the support needed. In the end, all parties were happy and the implementation was successfully completed.

PSIS reports satisfaction with PBXware Multi-Tenant. The product works well and has met their requirements. Among other things, PSIS is now able to offer a VoIP option that was not available before. They are one of the few companies in the region that can offer a complete solution and be a single point of contact.

PSIS is now able to target more businesses with a higher level of service guarantee and the option for a complete “virtual office” provided by just one company. Overall, PSIS is pleased with the results and Bicom Systems is excited about a successful partnership with PSIS.

What's Next?

We are excited about PSIS' future and cannot wait to continue collaborating with them for many years to come. And what about you? If you would like to pursue this kind of phenomenal growth through a collaborative partnership, we would love to support your journey.

Contact Bicom Systems today to share your story and begin crossing your own bridges on the quest for recurring revenue and financial success.
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