Monitor Live Channels
Cool Feature: #6
While monitoring live channels an administrator can easily listen into or interrupt the ongoing call.
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Instant Call Recording - Ready to Listen
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CLI Recognition & Callback
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Multi-Site Networking
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IVR Tree
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Exchange and Outlook Integration
| Monitor Live Channels |
3rd Party Conference Drag
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AgentCom
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Auto Configuration
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Queue Placement Holder & Call Back
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Presence Panel